Legal notice

EWHEEL MOBILITY S.L. is very aware of the regulations regarding the protection of personal data, the information collected below aims to provide additional and detailed information to those interested in the Personal Data Protection Policy of EWHEEL MOBILITY S.L., which is adapted to the General Data Protection Regulation of the European Union, regarding the protection of natural persons with regard to the processing of personal data and the free movement of these data (Regulation EU 2016/679 of April 27, 2016) to Law 34/2002 of July 11 on Information Society Services and Electronic Commerce and the Spanish Lopdgdd 3/18.

The website https://www.ewheel.es is an internet domain owned by EWHEEL MOBILITY S.L., with an address at Carretera de Molina - Murcia, no. 116 – 30500 Molina de Segura (Murcia) provided with CIF. - B-73985228, and registered in the Mercantile Registry of Murcia, Volume…… Folio……. Section……. Sheet MU…….. Registration 1st

1.Use of this Website

These General Conditions regulate the operation of the website service https://www.ewheel.es that EWHEEL MOBILITY S.L., makes available to the user, whose main objective is to inform about our products and services and about who we are. The use of the website attributes the condition of user, and implies the full acceptance by the User of all the Conditions of Use of the Website in force at each moment the User accesses it, therefore, if they do not agree with any of the conditions established herein, they should not use this Website.

Similarly, the user agrees not to use the website https://www.ewheel.es or the information published on it, for illegal purposes or effects, contrary to the content of these General Conditions, harmful to the rights or interests of third parties, or that in any way may damage, disable, overload or deteriorate the website or the information provided or prevent the normal use or enjoyment of the website by other users.

The user must refrain from obtaining information, messages, graphics, drawings, sound and/or image files, photographs, software and, in general, any kind of material accessible through the website or the services, using means other than those made available to them, or in general, those usually employed on the Internet.

Access to the website by minors is not permitted, with the legal representative of the minor being responsible for the actions and consequences that the minor's access to the website entails, without any responsibility for EWHEEL MOBILITY S.L.

2.Right to modify the Website, right to restrict access to the Website, and right to suspend the operation of the Web

EWHEEL MOBILITY S.L. reserves the right to modify at any time, without prior notice, the presentation or configuration of the website, as well as the information, services, these Conditions of Use of the Website, as well as any other general or particular conditions, instructions or notices that are applicable. These modifications will be to improve the services for the user, according to market trends. Likewise, EWHEEL MOBILITY S.L. reserves the right to suspend, interrupt or cease operating the Website, or restrict access, partially or completely, individually or collectively, temporarily or permanently, at any time.

3.Cookie Policy/Browsing with cookies

WHAT ARE COOKIES?

Cookies and other similar technologies such as local shared objects, flash cookies, or pixels, are files or small text files that some platforms, like web pages, can install on the user's device (computer, tablet, smartphone, etc.) when accessing certain web pages, to store and retrieve information about the navigation carried out by the user from that device. They can also consist of a code that allows the User to be unequivocally identified during their navigation. Therefore, cookies can store information about a User's device or about their web browsing sessions, such as the page they visit, the internet connection time, and other data depending on the type of cookie.

Therefore, the use of cookies in web page browsing allows:

obtaining information related to user navigation
improving the User's browsing experience
collecting usage statistics of the website by the User
other information such as the browser used by the User
number of pages visited
number of visits
tracking the movements made by the User through a website
time spent on the website or on a specific page
filling or emptying the shopping cart (and other information in online sales)
determining the User's location through the geolocation of the connected device (information about the region and, potentially, local data in some countries)
measuring the effectiveness of their email campaigns
improving the service features for specific user segments and subscribers to receive commercial electronic communications and newsletters
knowing if the recipients of commercial electronic communications and newsletters have proceeded to open such communications
and the use of the links contained in them for each of the recipients, such as clicking on the links contained in the emails,
and being able to create follow-up reports on the campaigns with the information gathered.

Their functions can be very varied: storing your browsing preferences, collecting statistical information, allowing certain technical functionalities, etc.

Sometimes, cookies are used to store basic information about the user's or their device's browsing habits, to the point, in some cases, of being able to recognize them.

Cookies are useful for several reasons. From a technical point of view, they allow web pages to function more smoothly and adapted to your preferences, such as storing your language or your country's currency.

Additionally, they help website managers to improve their services, thanks to the statistical information they collect through them.

Finally, they serve to make advertising more efficient that can be shown, thanks to which it could -if applicable- offer services for free.

For more information about cookies, visit Your Online Choices Spain or http://www.allaboutcookies.org/es/.

COOKIES AFFECTED BY THE REGULATIONS AND EXEMPTED COOKIES

With the modification of the "Information Society Services Law" (LSSICE) established by Royal Decree 13/2012, it is mandatory to obtain the express consent of the user of all websites that use non-essential cookies, before they browse them.

The cookies that require informed consent from the user are analytics, advertising, and affiliation cookies, except for technical cookies and those necessary for the operation of the website or the provision of services expressly requested by the user.

Cookies excluded from the duty of information and consent are those strictly necessary for the provision of a service expressly requested by the user or those necessary solely to allow communication between the user's equipment and the network, such as: session cookies, user input cookies, user security cookies, media player session cookies, session cookies for load balancing, certain technical cookies, personalization cookies, and certain add-on cookies.

At the end of this section you can MANAGE COOKIES (*).

WHAT TYPES OF COOKIES EXIST?

There are different types of cookies.

At a first level, we can differentiate between:

– Own cookies: They belong to and are managed by the website owner.

– Third-party cookies: They belong to and are managed by third parties, unrelated to the owner.

Cookies can be "session" cookies, which will be deleted once the user leaves the website that generated them, or "persistent" cookies, which remain on your computer for a programmed time that can reach years.

Furthermore, cookies are classifiable according to the purpose for which they were created:

– Technical and functional cookies: are the strictly necessary for the use of the site and for the provision of the service. Strictly necessary cookies. Strictly necessary cookies must always be enabled so that we can save your cookie setting preferences.

If you disable these cookies, we will not be able to save your preferences.

This means that every time you visit this website you will have to enable or disable cookies:

– Analytical cookies: We use analytical cookies to help us understand how users use our website. For example, they help us count the number of different people who visit our website or use a specific feature, instead of the total number of times the website or feature is used. Without this cookie, if you visit the website once a week for three weeks, we would count you as three independent users. Without these cookies, it would be very difficult for us to analyze the performance of our website and improve it.

- Performance cookies: This type of Cookie remembers your preferences for the tools found in the services, so you don't have to reconfigure the service each time you visit. For example, this typology includes:

Volume settings of video or sound players.
Video transmission speeds that are compatible with your browser.

Geo-location Cookies: These Cookies are used to determine in which country you are located when a service is requested. This Cookie is completely anonymous and is only used to help direct content to your location.

Registration Cookies: Registration Cookies are generated once the user has registered or subsequently opened their session, and are used to identify them in the services for the following purposes:

Keep the user identified so that if they close a service, the browser or the computer and at another time or another day re-enter that service, they will remain identified, thus facilitating their navigation without having to identify themselves again. This functionality can be suppressed if the user presses the "log out" functionality, so that this Cookie is deleted and the next time they enter the service the user will have to log in to be identified.
Check if the user is authorized to access certain services, for example, to participate in a contest.

- Personalization Cookies: allow the user to configure the design, language, preferences, etc. of their browser.

- Advertising and Behavioral Cookies: are used to carry out effective management of the advertising spaces that have been included on a website or application from which the service is provided. They are useful for adapting the advertising offered to the interests of users, as they collect information about their preferences. They are used in marketing techniques such as retargeting.

- Affiliate Cookies: track visits coming from websites with which a site has established an affiliation contract.

Page 6 of 15 Do not cut paragraphs from this document under any circumstances. We will not analyze them outside of this. If you do, we decline any responsibility

– Social Interaction Cookies: cookies are used to allow you to share content directly on social networks, such as Facebook, Google+ etc... An example would be when you click "like" or "tweet" about a business or product advertised on our website.

(Type) Own Cookies used by our website
Strictly necessary cookies are excluded from the duty of information and consent
Type/Purpose	Name	Function	Duration	Activate/Allow (*)
				YES NO

(*) these columns are used if we do not use third-party plugins for the management of cookies

(Type) Third-party cookies used by our website
Strictly necessary cookies are excluded from the duty of information and consent
Third Party	Type/Purpose	Name	Function	Duration	Enable/Allow (*)
					YES NO

(*) these columns are used if we do not use third-party plugins for the management of cookies

MANAGE COOKIES (*).

Deny all(*) Allow all(*) Save my preferences

(*) These tabs are used if we do not use third-party plugins for the management of cookies

The consent you have granted us -if applicable- for the implementation and use of cookies can be revoked at any time, by reconfiguring your preferences or exercising your right at our postal or electronic address, which is indicated below, in our privacy policy. In accordance with the GDPR 679/16 EU, LOPDGDD 3/18 and LSSICE 3/02.

HOW TO DELETE COOKIES FROM THE BROWSER

1. You can restrict, block or delete cookies from our website (or any other), using your browser. Each browser operates differently. The 'Help' function will show you how to do it. However, guidance is offered below to the User on the steps to access the cookie settings menu and, if applicable, private browsing in each of the main browsers:

Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, you can consult Microsoft's support or the browser's Help.

Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, you can consult Mozilla's support or the browser's Help.

Chrome: Settings -> Show advanced options -> Privacy -> Content settings. For more information, you can consult Google's support or the browser's Help.

Safari: Preferences -> Security. For more information, you can consult Apple's support or the browser's Help.

1.2. Through third-party tools, such as Ghostery or Your online choices (www.ghostery.com /// www.youronlinechoices.com/es/).

Disabling the use of cookies on our website may decrease functionality of the same, produce limitations in navigation or, in certain cases, even prevent such navigation.

2. What happens if I disable cookies?

Below, we show you some examples so you can see or understand the scope of what can happen if you choose to disable cookies:

You will not be able to access the personal area of that website, such as My account, My profile, or My orders.

You will not be able to share content from that website on social networks (Facebook, Twitter, or any other network).

The website will not be able to adapt content to your personal preferences, as is usually the case in online stores.

Online sales stores: It will be impossible for you to make online purchases, they will have to be by phone or in person, if there is a physical store.

It will not be possible to customize your geographical preferences such as time zone, currency, or language.

The website will not be able to perform web analytics on visitors and traffic on the web, which will make it difficult for the website to be competitive.

You will not be able to write on the blog, you will not be able to upload photos, post comments, rate, or score content. The website will also not be able to know if you are a human or an automated application posting spam.

All social networks use cookies, if you disable them you will not be able to use any social network.

It will not be possible to display targeted advertising, which will reduce the website's advertising revenue.

3. More important information.

Neither this website nor its legal representatives are responsible for the content or the accuracy of the privacy policies that the third parties mentioned in this cookie policy may have.

Web browsers are the tools responsible for storing cookies and from this place you must exercise your right to delete or deactivate them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by the mentioned browsers.

In some cases, it is necessary to install cookies so that the browser does not forget your decision not to accept them.

There is the real possibility of international data transfer (for companies with servers outside the European space that do not have privacy legislation with the same guarantees as ours), which has led to changing situations of adherence to security agreements and privacy guarantees. For this reason, you must ensure these terms for these companies. Therefore, later on we inform you that currently one of our providers is in this situation (INTERNATIONAL TRANSFERS TO COUNTRIES OUTSIDE THE EU).

For any questions or inquiries about this cookie policy, do not hesitate to contact us through the contact section.

4. Access and use of the website is free

The provision of the website service by the user is free of charge and does not require prior subscription or registration. In any case, registration is only required when the user wishes to contact us, through the form provided for this purpose or the email link.

5. Links

The website may, on occasions, make available to the user technical linking devices (links, banners, or buttons), directories, and search tools that allow users to access websites owned and/or managed by third parties. EWHEEL MOBILITY S.L., does not offer, nor does it market by itself or through third parties the services available on the linked sites, nor does it control, supervise, or approve the products,

services, content, information, data, files, and any other kind of material on those linked sites. Therefore, EWHEEL MOBILITY S.L. declines any responsibility regarding the information found outside this website and not managed by https://www.ewheel.es

The User who wishes to establish a link, or engage in any action on or in relation to the Website requires prior authorization from EWHEEL MOBILITY S.L. Any other use, transfer to third parties, communication, disclosure of the Content, total or partial, public or private, is prohibited; EWHEEL MOBILITY S.L. reserves the right to take the corresponding civil and criminal legal actions to demand compliance with this clause and the claim for damages.

6.Intellectual and Industrial Property Rights and Withdrawal

The User acknowledges and accepts that all industrial and intellectual property rights over the Content and/or any other elements inserted on the Website (including without limitation, trademarks, logos, trade names, texts, images, graphics, designs, sounds, databases, software, flow diagrams, presentation, "look-and-feel", audio and video), belong to EWHEEL MOBILITY S.L. and/or third parties. Therefore, they may not be reproduced, distributed, or publicly communicated in any form, nor modified, nor stored, without the prior written authorization of EWHEEL MOBILITY S.L. In no case does access to the Website imply any type of waiver, transmission, license, or total or partial transfer of said rights, unless expressly stated otherwise.

The User who makes purchases on our website is entitled to the Right of Withdrawal. For more information on the way and conditions to exercise it, see the general sales conditions.

7.Exclusion of Warranties and Liability

7.1.- Functioning of the Web page.

EWHEEL MOBILITY S.L. does not guarantee the availability and continuity of the functioning of the Website and will not be liable for any damages that may arise from (i) the lack of availability or accessibility to the Website or to those other sites with which a Link has been established; (ii) the interruption in the functioning of the Website or computer failures, telephone breakdowns, disconnections, delays or blockages caused by deficiencies or overloads in the telephone lines, in the Internet system, or in other electronic systems produced in the course of its operation; (iii) the lack of suitability of the Website for the specific needs of the Users and (iv) other damages that may

be caused by third parties through unauthorized intrusions beyond the control of EWHEEL MOBILITY S.L.

EWHEEL MOBILITY S.L. does not guarantee the absence of viruses or other elements on the Website introduced by unrelated third parties that may produce alterations in the physical or logical systems of the Users or in the electronic documents and files

stored in their systems, and will not be liable for any damages of any kind that may arise from the presence of viruses or other elements that may cause alterations in the physical or logical systems, electronic documents, or files of the Users. EWHEEL MOBILITY S.L. adopts various protection measures to protect the Website and the Contents against third-party cyber-attacks. However, EWHEEL MOBILITY S.L. does not guarantee that unauthorized third parties cannot access the type of use of the Website by the User or the conditions, characteristics, and circumstances under which such use is carried out. Consequently, EWHEEL MOBILITY S.L. will not be responsible in any case for the damages that may result from such unauthorized access.

7.2 For the use of the Website.

EWHEEL MOBILITY S.L. will not be responsible in any case for the use that Users and/or third parties may make of the Website, nor for the damages that may result from it.

7.3 For the Contents.

The Contents are solely owned by EWHEEL MOBILITY S.L. and are provided by it in good faith and with the highest professional quality standards. Nevertheless, EWHEEL MOBILITY S.L. excludes any type of liability for damages of any nature that may be due to the lack of truthfulness, accuracy, completeness, and/or timeliness of the contents of the site https://www.ewheel.es

8. Partial Nullity

The declaration of any of these general conditions as null, invalid, or ineffective will not affect the validity or effectiveness of the remaining ones, which will continue to be binding between the parties. The waiver by either party to demand at a given time the fulfillment of any of the conditions stipulated herein will not imply a general waiver to the fulfillment of another condition or conditions, nor will it create an acquired right for the other party.

9. Applicable Law and Jurisdiction

The provision of the Website service and these Terms of Use of the Website are governed by Spanish law. For any discrepancy in the execution, interpretation, compliance with these Conditions, or the relationships between the user and EWHEEL MOBILITY S.L., both parties expressly waive any other jurisdiction that may correspond and submit to the exclusive Jurisdiction and Competence of the Courts and Tribunals of Murcia.

10. Privacy and Confidentiality Policy of personal data that users provide freely and voluntarily

EWHEEL MOBILITY S.L. informs you that the users' data provided on the Web is hosted on a server in Spain.

Through our website, you can access social networks, open to all users. These are websites where the user can register and follow us for free. In these social networks, users will be able to learn about our activities, opinions, access photos, and in some cases videos. Users of these social networks should be aware that this place is independent of the EWHEEL MOBILITY S.L. website and is open, meaning it is visible to all its users, and the privacy policies to be applied to these contents are set by those social networks and EWHEEL MOBILITY S.L. is not the owner of these social networks and informs you that your email address (identifying data) it will never be published.

The personal data that you voluntarily provide us will be included in our automated file, in accordance with the General Data Protection Regulation (GDPR 679/16 EU) and the Organic Law on Data Protection and Digital Rights (Lopdgdd 3/18).

The collection and automated processing of personal data is intended to address your query/request that the user makes through the form provided for this purpose. Or the management of the purchase of our products/services by you.

The recipients of this information will only be the departments in which EWHEEL MOBILITY S.L. is organized and appropriate collaborating entities (**) for the performance of

their duties and corporate purpose, as well as the transfer to official public or private bodies that require it by law.

INTERNATIONAL TRANSFERS TO COUNTRIES OUTSIDE THE EU.

(**) As we have informed you in our first-layer cookie information pop-up, by accepting Google cookies defined in our cookie policy (3.-Browsing with cookies-Cookie policy), you consent to the possible transfers of your data to Google's parent company in the USA, a company that has not yet adhered to or pronounced on the new security framework between that country and the EU. Therefore, it cannot currently guarantee an adequate level of protection for your data.

Due to this situation and in accordance with the principles of legality, fairness, and transparency of our Data Protection Policy, prepared in accordance with article 5 of GDPR 679/16 (EU), we must inform you that the data collected through these cookies, we cannot assure you that they will have the same protection provided by European legislation.

For this reason, we must also inform you that this situation poses risks to your rights and freedoms, and you assume them when you activate these cookies freely and voluntarily.

We request your consent - which you can withdraw whenever you wish - by checking the box provided in our contact, registration forms, etc., to be able to contact you or accept your orders.

In the form intended to contact us, all fields that are mandatory for this purpose are expressly indicated with the legend "mandatory field".

When a purchase is made via the web, one of the Rights that protects the Consumer is the Right of Withdrawal, which is regulated in art. 68 and ss of RD Law 1/2007 16 November, which approves the Consolidated Text of the General Law for the defense of consumers and users and other complementary laws, EWHEEL MOBILITY S.L. will respond immediately to the exercise of this Right by a consumer within the established period.

(Here Put a link to the complaint form of your Autonomous Community for the consumer)

Likewise, we inform you of the existence of an Online Dispute Resolution Platform within the European Union, which you have the possibility to resort to for resolving disputes.

https://ec.europa.eu/consumers/odr

WHO ARE RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

The identity and contact details of the co-responsibles are as follows:

EWHEEL MOBILITY S.L.

CIF: B-73985228

Carretera de Molina - Murcia, nº 116 – 30500 Molina from Segura (Murcia)

General Data Protection Regulation of the European Union, concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data (Regulation EU 2016/679 of April 27, 2016).

HOW DO WE OBTAIN YOUR PERSONAL DATA?

a) You voluntarily provide it to request information about our products and services by contacting us.

b) You provide it to us when purchasing our products and/or contracting services.

You guarantee that the data provided by any of these means are true, accurate, complete, and up-to-date, being responsible for any damage or harm, direct or indirect, that may be caused as a result of the breach of such obligation.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

We use your data for different purposes, which you will find detailed below:

Process the purchase of an item or provision of a contracted service.
Process and manage complaints, as well as requests that you may make to us by any means (by phone, our website/micro-sites, via social networks, etc.).
- Use of your personal data for commercial purposes with our customers/users - legitimate interest-. And provided that we have your express and unequivocal consent if you only consulted us or requested information.

WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?

The legal basis for each of the treatments exposed is as follows:

a) “Execution of a contract”: this is the legal basis that enables us to carry out the following processing of your personal data:

Process the purchase of an item or provision of a contracted service.
Process and manage complaints, as well as requests that you may make to us by any means.

b) “Legitimate interest”: we use your data to achieve a legitimate interest (helping us better understand the needs and expectations of our customers, which allows us to improve our products and the service provided throughout the entire commercial process).

c) “Compliance with a legal obligation”: This is the legal basis that enables us to carry out the following processing of your personal data:

Attend to the requirements of Public Administrations, Judicial Bodies, and State Security Forces.
Compliance with legal obligations (tax, commercial, money laundering, personal data protection, general product safety, etc.)

d) “Consent of the interested party”: this is the legal basis that enables us to carry out the following processing of your personal data:

Carry out, by postal, telephone, or electronic means, informative, commercial, and promotional communications related to the products and services marketed
In your case, it may be possible -after informing- to develop commercial profiles based on the information provided by you, which would allow us to offer you products and services according to your needs/interests, as well as send you personalized communications. In no case will automated decisions be made based on said profile

TO WHICH RECIPIENTS WILL YOUR DATA BE TRANSFERRED?

No data will be transferred to third parties except legal obligation.

FOR HOW LONG WILL WE KEEP YOUR DATA?

Your personal data will be kept for the time necessary to fulfill the purpose for which it was collected and the time necessary to meet tax/sectoral obligations.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

You have the right to:

Obtain information on whether personal data concerning you is being processed.
Access your personal data.
Request the rectification of inaccurate data or have incomplete data completed.
Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected, and we will stop processing it for this purpose.
Request, in certain circumstances, the restriction of the processing of your data, in which case we will only keep it for the exercise or defense of claims.
Object to the processing of your data. And not be subject to automated processing that may legally or similarly affect you, and no profiles will be made about you.
Request the portability of the personal data you have provided.
Revoke your consent regarding the processing based on it, in which case we will stop processing it for this purpose.
File a complaint with the Control Authority, especially when you have not obtained satisfaction in exercising your rights.

To exercise these rights, you must contact: